Automated Telephone Response Service Restored
Oct. 16, 2026
Updated October 16, 2026, 11:30 AM
The automated telephone response service, which had been unavailable due to a system outage affecting our service provider, has now been restored and is operating normally.
We sincerely apologize for the inconvenience caused and greatly appreciate your understanding and cooperation.
Posted October 8, 2026, 1:00 PM
We are currently experiencing a disruption to our automated telephone response service due to a system outage affecting our service provider.
As a result, some automated response functions operated through our main telephone lines are currently unavailable.
We sincerely apologize for any inconvenience this may cause our customers and business partners.
For inquiries, please use the contact form on our website until the service has been restored.
Direct telephone numbers for each business division and product-specific department are available on the relevant product information pages of our website.
If your inquiry is urgent, please contact your Gadelius representative or the appropriate department directly.
If you are unsure which department to contact, please send your inquiry via the contact form.
We will provide updates regarding the restoration of the service on our website as additional information becomes available.
We appreciate your understanding and cooperation.