Privacy Policy

The Gadelius Group ("the Group"), as a company handling personal information, will comply with all laws and regulations related to the protection of personal information, and will always handle the personal information provided by its customers with the greatest care.

1.Personal information

Personal information is the name, phone number, email address, physical address and any other information provided by a customer, of which the combination of one or more items could be used to identify the individual.

2.Goals of the use of personal information

The Group will use personal information only for the purposes listed below. In addition, when the Group collects personal information from customers, we will specify the purpose of its use in advance and ask for the customer's consent:

Customer information will be used:

  • To respond to customer inquiries;
  • To provide information on, and suggestions regarding, services and products;
  • To provide, confirm and give guidance on the services ordered by the customer;
  • To provide information on events, campaigns, etc.
  • To send notices and informational magazines by email;
  • To send direct mail and other communication;
  • To send and analyze customer questionnaires;
  • To provide business communication regarding services being provided;
  • For any other occasion when it is necessary to contact the customer.

3. Disclosure and provision of information to third parties

The personal information provided by customers will not be disclosed or provided to third parties, except in the following cases:

  • When there is the consent of the customer;
  • When information is disclosed or provided without identifying the individual, such as for statistical data;
  • When the request for disclosure or provision is made based on legal requirements;
  • When the information is necessary for the protection of human life, physical safety or property, but obtaining consent is difficult;
  • When it is necessary to cooperate in carrying out the official duties of national, regional or local authorities, and where gaining the consent of the individual risks interfering in the execution of these affairs;
  • When the provision is to an individual as covered in Section 4 below.

4.Privacy policies of other websites

The Group website contains links to the websites of other companies. Our privacy policy applies only to our website; we take no responsibility for the use of personal information by these linked sites. When clicking on a link on the Group website, be sure to check the privacy policy of the outside organization.

5.How to contact us

Gadelius Holding Ltd.
Physical mail: Aoyama Yasuda Bldg. 4F, 7-1-1 Akasaka, Minato-ku, Tokyo 107-0052 Japan

Changes to private policy
The Group regularly reviews and updates its privacy policy; notification of any updates will be placed on this page. This privacy policy was last updated on September 1st, 2019.